The Certificate IV applies to people where:

• a large part of their daily work is involved with training participants, employees or other staff
• they are involved in training and assessing against Training Packages or industry based subjects where a qualification is issued against the Australian Qualifications Framework (AQF)
• they have a full job function within a structured assessment and training system, or
• they have considerable responsibility for training program development and delivery as well as assessment of training participants or employees

The completion of the Certificate IV ensures the Trainer/Assessor has:

• demonstrated that they have current knowledge and skills in training and assessing against the current Training Package, as applied in a range of contexts.
• demonstrated current knowledge of the industry, workplace and job/role of the person being assessed.

You would probably not require the Certificate IV if you:

• do not work for a Registered Training Organisation,
• do not deliver training from Training Packages,
• are not going to issue a certificate against the AQF, or
• are only presenting information to groups of people and are not going to assess their knowledge or skills levels.

However, you will definitely benefit from completing the training and gain confidence in presenting structured training to groups of people. For many clients it has meant the difference between getting that new job or promotion.

See Unit details and information below:

BSZ401A, BSZ402A, BSZ403A - Plan, Conduct and Review Assessment

BSZ404A - Train Small Groups

BSZ405A - Plan and Promote a Training Program

BSZ406A - Plan a Series of Training Sessions

BSZ407A - Deliver Training Sessions

BSZ408A - Review Training

If you feel you would be able to complete this qualification through skills recognition, click here.

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BSZ401A - Plan Assessment

This unit covers the requirements for planning an assessment in a specific context. It details the requirements for determining evidence, selecting appropriate assessment methods and developing an assessment tool in a specific context.

BSZ402A - Conduct Assessment

This unit covers the requirements for conducting as assessment in accordance with an assessment procedure in a specific context.

BSZ403A - Review Assessment

This unit covers the requirement to review assessment procedures in a specific context.

Crossbow Consultancy has developed a range of flexible training resources to support these three assessment units. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence learning at your own pace. You have your trainer consultations as required. Final assessment dates are negotiated.

- Workshop Training: A three day training course which involves course work to be completed by you during, as well as after the training. Workplace assessments are required. Final assessment dates are negotiated when appropriate.

Assessment requirements include:

• Completion of various training exercises, and where necessary, workplace exercises
• Conducting mock assessments within the training environment under supervision
• Development of your own assessment tool/s, against workplace instructions or procedures and appropriate Training Package/s
• Conducting at least one workplace assessment, verified by your workplace supervisor, and
• Answering a series of short answer questions, for required knowledge.

Resources for Units 1, 2 and 3 - Plan, Conduct and Review Assessments

Click here to download resources (passwords are required as indicated).

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BSZ404A - Train Small Groups

This unit covers the requirements for planning, delivering and reviewing training for the purposes of developing competency on a one-to-one or small group basis (often described as up to 5 people). It prepares the participant to use a number of training strategies to present information in a theory or skills based session (or combination) in a workplace or simulated situation.

Crossbow Consultancy has developed a range of flexible training resources to support this particular unit. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence learning at your own pace. You have your trainer consultations as required.

Final assessment dates are negotiated.

- Workshop Training: This usually involves a three day training course. It is usually combined with information from Unit 7 - Deliver Training Sessions. This training involves course work to be completed by you during, as well as after the training.

Final assessment dates are negotiated, when considered appropriate.

Assessment requirements for this unit includes:

• delivering a 20 minute braining session within the training course
• conducting at least one 20 minute training session within the workplace (for Unit 4)
• when required, conducting at least one 40 minute training session within the workplace (for Unit 7)
• presenting session plans for each session delivered
• completing a self-assessment for each training session delivered
• completing a session evaluation of the sessions delivered
• completing a number of training exercises and activities
• answering short answer questions for recurred knowledge, and
• obtaining confirmation from workplace sources about your delivery

Resources for Unit 4 - Train Small Groups

Click below on various titles to download resources (passwords are required as indicated).

Workbook (not yet linked) (Password required)

• If you have elected to complete this unit of training through flexible delivery, you will need the following supporting documentation for your use throughout the training:
  • Learning Styles Questionnaire (Password required) - Answer Sheet - General Descriptions of Styles (Password required)
  • Action verbs for writing outcomes (Bloom's Taxonomy)
  • Dealing with difficult situations
  • Maslow's Theory for Hierarchy of Needs

Lesson/Session plan (Password required)

• A sample lesson plan has been included to guide the beginner trainer - or remind experienced trainers what is required when applying for skills recognition.
• The sample plan is a small portion of the introduction and main body of a three day course. It does not provide a complete lesson plan, and therefore does not include the summary or conclusion of the training. It does however, show one of many ways of writing a session plan.

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BSZ405A - Plan and Promote a Training Program

This unit covers the requirements for people required to plan a training program. This involves the identification of competencies to meet the needs of a target group and the planning and promotion of appropriate training strategies.

Crossbow Consultancy has developed a range of flexible training resources to support this particular unit. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence your learning at your own pace. You have your trainer consultations as required. Final assessment dates are negotiated.

- Workshop Training: A three day training course combined with other units. This involves course work to be completed by you during as well as after the training. Final assessment dates are negotiated.

Assessment requirements for this unit includes:

• identifying and reporting on the training needs of a particular target group
• developing a training program outline, along with competencies addressed, resources required, special needs catered for, trainer competencies required, and costs
• promotional strategies to be used along with evaluation of the success of the promotion.
• completing a number of training exercises and monitoring activities, and
• answering short answer questions

Click on the appropriate title to download resources (passwords are required as indicated).

Resources for Unit 5 - Plan and Promote a Training Program

Training Needs Analysis (TNA) (Password required)

• This example was for a hospitality business. The Needs Analysis was deliberately anonymous, to establish what the staff thought about receiving training. Management "just knew" that training would "fix up" the staff!
• I proposed the use of this questionnaire to establish what training staff thought was necessary for them to improve themselves within their work environment. Needless to say the Management chose not to use the Needs Analysis questionnaire, they pursued their own line of training they thought was necessary - and training failed within 3 weeks. It was not appropriate for the levels and experience of the staff and they were covering what they could already do. (The business has since changed hands and all staff have been replaced, including Management!)

Specific Needs Analysis

• Quality Workplace Assessor courses are generally covered in at least 3 days training. This specific needs analysis example arose from being approached by an organisation to conduct a 2 day Workplace Assessor course as "everybody already knows about assessment - they just need to formalise their skills" (an attitude I've often noticed and one that is prevalent in many industries, particularly in Human Resources, and the Training areas!)
• I developed this specific needs questionnaire to establish, at the commencement of Day 1, what the participants already knew and at what level I would need to pitch the training. I did not have the opportunity to meet participants prior to the training.
• Results are at the end of Page 2. As can be seen, there was a distinct lack of knowledge. One person was a bit better than the rest. (No prizes for guessing it was the organiser of the training!) Even so, it was a challenge to complete the training over the 2 days, when my preference is for 3 days. However, my self-paced workbook contributed to improved responses and at least 6 of the 8 staff members actually submitted completed workplace assignments. Their observed assessments were professional and well conducted.

Another Specific Needs Analysis (Password required)

• This common example has been provided though Bridgetown High School and shows another way of conducting a needs analysis.
• While it has been used for Year 8 English students to set their own goals and expectations for the year in English, the feedback can assist the teacher in establishing guidelines for planning their program for the students and to prepare their training sessions.
• The results of this example also provides the teacher with an opportunity to monitor the student's self-perceptions on their progress within the training, if it is administered at the commencement of the second semester or other period of time.

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BSZ406A - Plan a Series of Training Sessions

This unit covers requirements for people who implement a training program for a target group. This involves planning a series of training sessions to meet the identified competency requirements of the target group.

Crossbow Consultancy has developed a range of flexible training resources to support this particular unit. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence your learning at your own pace. You have your trainer consultations as required. Final assessment dates are negotiated.

- Workshop Training: A three day training course combined with other units. This involves course work to be completed by you during as well as after the training. Final assessment dates are negotiated.

Assessment requirements for this unit includes:

• development of a series of sequential session plans from a training program, to include, but not limited to, indication of outcomes, strategies/methods for delivery and assessment, timings, resources, and application of the dimensions of competency
• completing a number of training exercises and activities
• answering short answer questions

Click on the appropriate title to download resources (passwords are required as indicated).

Resources for Unit 6 - Plan a Series of Braining Sessions

Lesson Plan/Session Plan (Password required)

• A sample lesson plan has been inclined to guide the beginner trainer - or refresh a more experienced trainer.
• The sample plan is a small portion of the introduction and main body of a three day course. It does not have complete information.
• It does however, show one way of many of writing a session plan.
  

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BSZ407A - Deliver Training Sessions

This unit covers the requirements for a person to deliver training sessions as part of a training program. This unit builds on BSZ404A - Train Small Groups, but includes how to deal with group facilitation as well.

Crossbow Consultancy has developed a range of flexible training resources to support this unit. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence your learning at your own pace. You have your trainer consultations as required. Final assessment dates are negotiated.

- Workshop Training: A three day training course, combined with other units, involves course work to be completed by you during as well as after the training. Workplace training is required. Final assessment dates are negotiated.

Assessment requirements include:

• Delivering a 45 minute training session within the training course
• Delivering at least one workplace training session of at least 45 minutes duration
• Presentation of the appropriate session plans for the training sessions to the Assessor prior to the delivery
• Written self-assessment/reflection of the sessions delivered
• Evaluation feedback from the trainees
• Answering a series of short answer questions
• Completion of various training exercises

Resources for Unit 7 - Deliver Training Sessions

Click below on titles to download resources (passwords are required as indicated).

Trainee Evaluation (Password required)

• This is an example of an evaluation questionnaire handed out at the end of a training session or workshop etc. This is a requirement of the Training package, and also relates to Unit 8, when reviewing training.
• This type of feedback needs to be considered and analysed, then documented. This will most likely contribute to making changes or recommendations for changes to delivery style, resources, methods and so on. It needs to be documented.

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BSZ408A - Review Training

This unit covers the requirement for recording training data and reviewing training.

Crossbow Consultancy has developed a range of flexible training resources to support this particular unit. These include:

- Self paced learning: Meet with the trainer at the initial stages and then commence your learning at your own pace. You have your trainer consultations as required. Final assessment dates are negotiated.

- Workshop Training: A three day training course combined with other units. This involves course work to be completed by you during as well as after the training. Final assessment dates are negotiated.

Assessment requirements for this unit includes:

• describing how you propose to record information for the training program you have developed, or describe how training is recorded within your organisation, and how security and confidentiality of records is maintained.
• describing how you will evaluate the training program
• developing evaluation questionnaires for feedback regarding selected aspects of the training program
• outline a 'skeleton' report on the outcomes of the training program, i.e. suggested topics to cover in reporting on the program's outcomes (positive and negative) or write a report on an actual training program.
• Completing a number of training exercises and activities, and
• answering short answer questions for required knowledge

Resources for Unit 8 - Review Training Sessions

Click here to download resources (passwords are required as indicated).

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